Frequently
Asked Questions
What
is the post-auditing of freight bills?
In a typical post-audit,
Atlas Traffic examines freight bills which you have already paid
for possible overcharges. If we find overcharges, we file a claim
to recover those overcharges you paid to the carrier that shipped
your goods. The carrier must refund to you the amount of the overcharge
on all valid claims.
What
does an Atlas auditor do?
Just as you check your
phone bill line by line to make sure that all charges are accurate
and that you weren't billed for calls you didn't make, an Atlas
auditor verifies that each line of your freight billing is accurate,
both in terms of industry practice and the language of the original
contract between you and the carrier who moved your goods. There
are 66 possible errors that can be identified on a freight bill.
How
are overcharges collected?
When an Atlas auditor
identifies an overcharge in a client's freight bill, Atlas files
a claim with the carrier. Governed by relevant law and industry
practice, this claim must be responded to in a timely manner. By
identifying, as much as possible, only those bills which legitimately
contain overcharges, Atlas has established a reputation among carriers
for honesty and integrity, making it easier for us to collect your
money.
Once
Atlas collects on a claim, how does the client get paid?
Atlas pays clients
in one of two ways: 1. The carrier issues a check
for the claim amount payable to you and mails it to Atlas. Atlas
verifies that the check is written in the amount of the original
claim and then forwards the check to you with an invoice for our
portion of the recovery. 2. Most clients authorize
Atlas to deposit claim checks in our bank. Atlas Traffic then issues
a check payable to you for your portion of the claim.
Which
method of payment should I choose?
For your convenience,
Atlas recommends method #2. Eighty percent of our
clients have chosen this method. It cuts down on paperwork, bookkeeping
and time.
How
does Atlas get paid?
Atlas receives
a percentage of the recovered overcharges. We work on a contingency
basis, which means if we don't collect for you, we don't get paid.
What
happens if no overcharges are found in my bills?
If no overcharges are
found, we return your bills with a statement to that effect. You
owe Atlas Traffic nothing and you have the peace of mind knowing
that your bills have been verified by industry experts.
What
is a pre-audit payment/logistics firm?
Many of our clients rely
on pre-audit payment/logistics services for their initial freight
audits. These firms are responsible for checking freight bills and
making sure payments are made within the time limit set by the carrier,
protecting clients' reputations and credit lines. For our clients'
convenience, we can receive bills directly from pre-audit services,
but Atlas is not a pre-audit firm. Our auditors have made careers
out of finding dollars in the nooks and crannies of freight billing
that pre-audit firms overlook. Post-audits are all we do.
What
is the 180-day limit?
The Transportation Industry
Regulatory Act (TIRRA) and the Interstate Commerce Commission Act
(ICCTA), passed in 1994 and 1996 respectively, established a 180-day
window of opportunity to contest trucking bills. (Other modes of
shipping -- rail, ocean and air -- are not covered by these acts.)
All claims for truck shipment overcharges must be filed within this
180-day period to be valid.
What
is EDI?
EDI, or Electronic Data
Interchange, is the computer-to-computer transmission and receipt
of data -- for example, information on a freight bill -- without
a paper copy, that conforms to an established industry standard
format.
How
can I contact Atlas Traffic?
Call us at 1-800-843-4553
or (718) 461-0555, or fax us at (718) 461-0657. Write us at Atlas
Traffic Consultants, 18-42 College Point Boulevard, Flushing, NY
11356-2221. Or contact us via e-mail.
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